SAVCOR FOREST COMMITS TO CUSTOMER ORIENTATION
Savcor Forest Group enhances commitment to customer orientation. During this process, organisational structures and operational procedures are rearranged as well as Savcor Forest Group’s website is renewed. These steps are taken with focus on increasing market awareness and customer satisfaction and facilitating accessibility.
The main organisational rearrangements lie in subsidiaries in South America, where Mr. Franc Roxo, formerly Regional Manager of Operations will take the place of Mr. Pasi Niemeläinen as the Managing Director, as Mr. Niemeläinen will continue as the Managing Director of our North American Operations. Both of these rearrangements are effective from June 1st onwards and are carried out as a response to developed market conditions and demands.
In order to continue delivering successful projects to customers, Savcor Forest renews also organisational procedures concerning project management. As many of our solutions have a history of development collaboration with customers, it is crucial to maintain a high level of satisfaction and continue to meet the expectations of our customers.
Facilitated accessibility serves in line with market awareness and customer satisfaction as markets require more information from solution and service providers. Savcor Forest aims to facilitate accessibility through increasing the information available through company website and through increasing the amount of contemporary information.
20 May 2011